February 18, 2025
Metrolink learns lessons over service expansion
SAN BERNARDINO – (INT) – Metrolink officials say they are learning “some important lessons” about congestion and service on the San Bernardino Line and are making adjustments. They are effective January 27th.

Congestion on the heavily traveled corridor and limited track capacity have caused cascading delays. Metrolink has been forced to change schedules to improve on-time performance and service for customers.

Last October, Metrolink introduced 32 new weekday trains, accounting for a nearly 23% systemwide service expansion. Eighteen of the new trains were added on the San Bernardino Line – Metrolink’s busiest and most popular segment.

In a statement released Tuesday (January 14th), Metrolink said “Despite extensive planning and modeling, when the increased volume was introduced in a real-world setting, customers experienced recurring delays and cancellations caused by train congestion on the line.”

Metrolink is making the following changes:

• The 10 Covina roundtrips will be discontinued and replaced by five roundtrips between LA Union Station and the Montclair Station, where travelers with connections in San Bernardino County can transfer to and from many local transit providers.

• In addition to the trains between Montclair and Los Angeles, Metrolink will continue to operate 17 roundtrips between San Bernardino and Los Angeles, along with one roundtrip connecting the Redlands-Downtown Station and Union Station.

• The two limited stop “Express” trains between Redlands and Los Angeles will now serve all station stops, benefiting more communities and riders.

A late-evening train from Los Angeles to San Bernardino will be reinstated. The Arrow service schedule to Redlands is being updated to better align with the new San Bernardino Line schedule.
Story Date: February 4, 2025
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